Shipping Policy

We deliver orders within the United States. Please enter your delivery address at checkout to see the shipping options and charges available for that order. Review the displayed delivery charge before placing your order; this page does not promise free shipping.

How the delivery timeline works

There are two stages to an order's journey. Once payment authorization succeeds, normal order preparation takes approximately 1–2 business days. After dispatch, estimated transit is 4–6 business days. Transit is additional to preparation time, and these estimates are not a guarantee of arrival on a particular date.

Business days exclude weekends and applicable holidays. Carrier disruptions, busy periods, weather, or an address issue can lengthen delivery time.

Check the destination carefully

Before paying, check the street address, apartment or unit information, city, state, and ZIP code. If you notice an error afterward, contact us promptly with your order number and corrected details. An order that has already entered fulfillment or transit may no longer be editable.

Following your package

Use the shipment information associated with your order to follow carrier updates. A tracking number can appear before the carrier completes its first scan, so the first movement may not be visible immediately. If tracking is missing, has stopped progressing, or shows an unexpected status, send us the order number and any tracking number you have.

When delivery needs attention

If a package is marked delivered but is not at your address, check the carrier's delivery details, nearby safe locations, and with others who may have accepted it. Then tell us what you have checked so we can help investigate. For a delayed or potentially lost parcel, we will review the shipment information and explain the available next steps.

If your bottle, cartridge pack, or other item arrives damaged, retain the packaging and contents and take clear photographs. Report the problem with your order details; requests involving damaged, defective, incorrect, incomplete, or materially misdescribed items are covered by our Refund Policy.

Shipment assistance

Email anishaanisha40608@gmail.com with your order number, checkout email, tracking details, and a short account of the issue. Photographs of damage or a shipping label can help when relevant. We may need carrier information before an investigation can be resolved.